- cancellations, refunds and returns
Due to the digital nature of all purchases, we do NOT offer refunds. Digital files cannot be returned.
- wordpress.com sites
WordPress.com does not allow any third-party or custom themes to be uploaded. Therefore, Hearten Made themes cannot be used on WordPress.com and require a self-hosted WordPress.org site. This is noted on every theme listing page, in our FAQ, and several other areas around our site. Refunds are not available for purchasers whose sites are on WordPress.com. If you’d like to switch from WordPress.com to self-hosted WordPress.org, click here.
WordPress.com Business Plan: This new plan comes with the ability to upload themes. However, we cannot offer customizations, or upgrades to themes installed on the WordPress.com Business Plan. WordPress.com does not provide access to backend files, which makes it impossible to make theme customizations. When installing a theme on WordPress.com, please do so at your own risk and understand that theme support is limited.
Our support team is here to help answer questions pertaining to any Hearten Made theme setup and installation. Any further customizations or code changes to themes is not covered under our provided support. Support is not provided for customers who remove the Hearten Made site credit from the footer. Support is NOT provided for 3rd party plugins that weren’t recommended for the theme you purchased. We do not provide support for setting up a WooCommerce shop. We do not provide support for newsletter services.
- footer credit
You may remove the Hearten Made footer credit from your theme. However, theme support is not offered for sites on which the footer credit has been removed. Please remove the footer credit at your own risk.
- making code changes to the theme
You may make code changes to any Hearten Made theme you purchased. However, theme support is not offered for sites where the theme’s code has been altered in any way. This includes, but is not limited to, any CSS, HTML, PHP, JS code changes.
- copyright and licensure
I. Permission is granted for purchaser to download and use the purchased materials on Hearten Made for personal use. This is the grant of a limited license, not the transference of copyright, a title, or any intellectual property, and under this license you may not:
Resell, redistribute, gift, share, or transfer the materials or products to another person or entity;
Attempt to decompile or reverse engineer any software contained on the Hearten Made website;
Claim, suggest, or otherwise imply that any HTML/CSS code, graphic images, Photoshop templates, or intellectual property that you purchased or downloaded from Hearten Made is your own creation, whether it is in an altered state or not.
All Hearten Made WordPress Themes are guaranteed to function on a clean installation of WordPress. If you modify the theme files, we cannot guarantee the theme will work as expected and we are not responsible for errors resulting from such changes. We cannot guarantee the theme with work with all third party components, plugins, or browsers.
- changed terms
We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.